Shipping & Delivery

At we process orders as soon as possible, generally within the first 24 to 48 hours.


Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 5-10 Business days 
Canada, Europe 6-12 Business days
Australia, New Zealand 6-12 Business days 
*This doesn’t include our 0-1 day processing time, generally we process your order within 24 hours.

At connecy, everyone maintains a high level of integrity with high-quality service, which improves work-life balance. Our shipping department remains off on Sunday and International holidays only.

We recommend all our customers for providing a detailed address while placing an order online, which makes the whole process smoother! As it benefits courier and the local post office to deliver orders faster and efficiently. Furthermore, sometimes due to missing fields or incorrect information, our staff may reach out using a phone call or an email to reconfirm your details.

To update address and shipment information, customers must contact us as soon as possible, typically within 24-48 hours. Once the order gets shipped out of our facility. We will not be able to update or modify the shipping address or details. Since the package will be handled by the courier company, which is out of our moderation. should not be held liable for any refunds or replacement, in a scenario where the shipment information provided was never corrected before shipment (24 hours to 48 hours).

Your order shipment can be delivered via courier or the nearest post office. Your nearest postal office handles most of your orders and is the same as the one that delivers the daily mail. The standard protocol is that a notecard is left when the receiver is not at home, which will include directions about where the package is shipped and what you will need to receive it.